Shipping & Returns

Shipping 

• Royal Mail Tracked 24 - £4.50
• Royal Mail Tracked 48 - £3.50
• Europe Standard (3-5 Days) - £12.00
• Rest of the World Standard (5-7 Days) - £20.00

Track Your Order

• You will receive a shipping confirmation email with a tracking number from Royal Mail.
• Please follow this link and use your tracking number to track your order https://www.royalmail.com/track-your-item#/ 

Returns

• Items must be returned within 30 days from the date of purchase.
• To be eligible for a return your item must be unused and in the same condition that you received it with all tags still attached.
• Once your return is received and inspected we will send you an email to notify you that we have received your item.
• Your refund will then be processed and credited to your original payment method.
• Please allow 3-5 business days for your refund to be processed. 

How to Return

• There will be a free returns label inside your package. 
• Please attach the label to your package and drop the package at your local Post Office® branch or Customer Service Point. 
• If you need a new returns label please email info@lokilondon.com.